Privacy Policy

Effective Date: 20/11/2024

1. Introduction

Roadocs LTD (“Roadocs,” “we,” or “us”) is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your information.

2. Data We Collect

We collect and process the following personal data:

• Personal Information: Name, email address, phone number, and payment details.

• Vehicle Information: Make, model, and registration for service facilitation.

• Location Data: GPS data to match you with Service Providers.

• Service Details: Information about requested roadside assistance.

• Usage Data: App usage patterns and analytics.

3. Purpose of Data Processing

We use your data to:

• Facilitate connections with Service Providers.

• Process secure payments via Stripe.

• Enhance app functionality and performance through analytics.

• Comply with legal obligations.

4. Data Sharing

Your data may be shared with:

• Service Providers: To ensure proper service delivery.

• Third-Party Providers: Including Stripe (payments), Google Maps (location services), and SMS.to (notifications).

5. Your Rights

Under GDPR, you may:

• Access, correct, or delete your personal data.

• Object to data processing or request data portability.

• Submit complaints to your local data protection authority.

6. Data Retention

We retain your data as long as your account is active. You may request account deletion by contacting [email protected].

7. Contact Information

For GDPR inquiries, email us at [email protected]. Physical correspondence will not be accepted.